Operation and Further Development

    Operation and Further Development

    Goal:Run solutions reliably in everyday use

    We support your data and AI solutions in day-to-day operation and develop them further in line with your requirements, so your investment remains usable for the long term.

    At a glance

    What
    We support your data and AI solutions in day-to-day operation and develop them further in line with your requirements.
    For whom
    Companies whose data or AI solution is in production and supports day-to-day business.
    Outcome
    An agreed operating model with defined responsibilities, support services and reporting lines.
    Getting started
    Initial consultation on the importance of your solution for operations and the scope of support you need

    We support you from planning through to day-to-day operation, so your solution stays reliable in everyday use.

    Your application is in production and supports day-to-day business; this makes availability and quality operational tasks. Interfaces change, new data is added, AI models in use have to be evaluated. The economic value is created in daily operation, which is why we plan for it during implementation.

    What we stand for

    We are convinced that responsibility for a solution covers its entire use. Its economic value is created in daily operation and in the ability to respond to new requirements. Entrepreneurial independence means being able to decide on responsibilities and further development yourself.

    Typical starting point

    Your application is in production and supports day-to-day business. This makes its availability and quality operational tasks. At the same time, your requirements keep evolving: interfaces change, new data is added and AI models in use have to be evaluated.

    Architecture

    Services in operation

    We agree services and response times according to the importance of your solution, so the support fits your needs.

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    Agree the operating model

    We agree services, responsibilities, response times and costs according to the importance of your solution.

    Example: an AI application in day-to-day operation

    Solution
    Quote assistant in sales
    Your team
    Content maintenance
    datadice
    Monitoring, technical maintenance

    Outcome

    What you receive

    You receive an agreed operating model with defined responsibilities, support services and reporting lines.

    • Monitoring within the agreed scope
    • Maintenance of interfaces and models
    • Planned security updates
    • Reviewed and documented changes
    • Regular reviews of quality and costs
    • Defined responsibilities and reporting lines

    Building blocks

    Sharing responsibility

    Your team

    Takes on the agreed tasks, such as maintaining rules and content. You gain insight into quality, costs and upcoming adjustments.

    datadice

    Takes on monitoring, technical maintenance and review of results within the agreed scope. Documentation and enablement make a clear division possible.

    Application

    Further development and enablement

    Adjustments, model changes and extensions are evaluated and implemented within the agreed scope, so your solution grows with your requirements. The datadice Academy prepares your team for the agreed tasks in operation, so you remain able to act for the long term.

    We document the architecture and operating procedures and plan the handover of support in concrete terms, so you organise operation according to your own decisions.

    Frequently asked questions

    An objection we often hear

    „How do we make sure we remain able to act in the long term?“
    We document the architecture and operating procedures and agree early on which knowledge and access your team needs. The Academy supports building these skills. Responsibilities and a possible handover of support are planned in concrete terms. This creates the conditions for organising operation according to your own decisions.
    What does operation cover?

    The agreed monitoring, technical maintenance and regular review of results. Interfaces and models are maintained, security updates are planned.

    How do we remain able to act?

    Through documented architecture and operating procedures, knowledge and access agreed early on, and the datadice Academy. A possible handover of support is planned in concrete terms.

    Who decides on further development?

    You do. The basis is insight into quality, costs and upcoming adjustments.

    What does operation cost?

    We agree services, responsibilities, response times and costs according to the importance of your solution. We clarify the scope in the initial consultation.

    What happens if datadice drops out?

    Architecture and operating procedures are documented, and the Academy enables your team to maintain the rules. This lets you organise operation according to your own decisions.

    Getting started

    Which operational tasks should your team own, and where do you need reliable external support?

    In the free initial consultation we discuss the importance of your solution for operations and the scope of support you need. You then receive a short playbook.

    Starting point:Initial consultation on the scope of support